FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

We strive to ensure that the photos we take accurately represent the reality of our products. Our team takes great care to capture high-quality images that showcase the details and features of our products as accurately as possible.

Where can I view my sales receipt?

We provide you with multiple ways to access your sales receipt. You can easily access, view, and download your receipt from your account dashboard under "purchases." Additionally, we attach a copy of the receipt to the email you receive after placing an order on our store.

How can I return an item?

If you wish to return an item, please visit our returns policy page to determine if your item is eligible for return. We encourage you to read our policy in full to ensure that you understand the return process.

Where can I ship my order?

Once your order is prepared for shipment, we will promptly notify you via email, including the delivery information such as the estimated delivery date, carrier, and tracking number (if applicable). This email will also provide instructions on how to track your package and keep up-to-date on its expected delivery time. You can rely on us to keep you informed every step of the way so that you can receive your order with confidence.

CONTACT US FOR ANY QUESTIONS